Seasonal Passes at Godstone Farm

Winter Pass Terms and Conditions 

• Pre School Pass bookings are valid for visits during weekdays term time only between 1st October 2024 and 31st March 2025 only. They are not valid during the following dates: October 26th 2024 – November 3rd 2024, December 20th 2024 – January 5th 2025 and February 15th 2025 – February 23rd 2025.  
• Winter Warmer Pass bookings are valid for visits between 1st November 2024 and 31st March 2025 only. 
• For the avoidance of doubt a Winter Pass bookings does not include access to additional events, experiences, or activities at the farm that carry an extra charge.  
• For Winter Pass holders (Winter Warmers and Pre-Schooler passes) visiting us during our After School Ticket hours (3.30pm – 5:45pm) free entry will only be covered for those named and pictured on the pass. Any additional attendees (both Adults and Children) will require a paid ticket. After School Free Adults are only granted alongside an After School Child ticket.  
• The Winter Warmer provides standard unlimited entry.  
• The Pre-schooler pass provides standard entry weekdays, term time ONLY. To avoid any doubt, if you have a preschooler pass you will not be given access to the farm under this scheme on weekends & school holidays.  
• Preschooler passes can only be purchased for a child aged 0 – 5 years old. Children aged 6 + will need a Winter Warmer pass.  
• Winter Pass bookings are non-refundable and non-transferable.  
• For Winter Warmers, Adult and children are named on the pass for this scheme and therefore ONLY the named and pictured holder may gain entry. Any abuse of the scheme will not be tolerated, and the pass(es) may be confiscated without refund.  
• For the Preschooler Pass the child is named on the pass for this scheme and therefore ONLY the named and pictured child may gain entry. This pass DOES include a FREE adult entry, this can be any adult. Any abuse of the scheme will not be tolerated, and the pass(es) may be confiscated without refund. Free adult entry is only given when accompanying a paid child passholder.  
• Winter Warmer Carers can only be used in conjunction with a Winter Warmer Adult or Child. Winter Warmer Carers cannot be used in conjunction with a Pre-Schooler pass as these are two different schemes. Similarly Farm Entry Carers cannot be used in conjunction with a Pre-Schooler Pass.  
• The purchase date is NOT the start date. Pre Schooler Passes are valid from the 1st October 2024 and Winter Warmers are valid from the 1st November 2024.  
• Pre-Schooler Passes purchased between 16th September 2024 – 30th September 2024 will have complimentary additional validity from the purchase date. This additional validity is discretionary and does not carry any additional value.  
• Payment for all Winter Passes will need to be made in full at time of purchase. We do not offer a payment plan or direct debit scheme at this time.  
• If you are a previous Pre-Schooler Pass holder and making use of the £10 off offer, the code will only be valid against Pre-Schooler Pass bookings, and can only be redeemed once. Once your code has been used, no replacement code will be issued. You must receive your code from us first before completing the booking, if you complete a Pre-Schooler Pass booking before the code has been issued to you, a refund will not be provided. 
• If you are a previous Winter Warmer Pass holder and making use of the £5 off offer, the code will only be valid against Winter Warmer bookings, and can only be redeemed once. Once your code has been used, no replacement code will be issued. You must receive your code from us first before completing the booking, if you complete a Winter Warmer booking before the code has been issued to you, a refund will not be provided. 
• Winter Warmer pass holders are entitled to a discount on Father Christmas Day Visit bookings, this discount is not valid on SEND/Dusk bookings. You must email havefun@godstonefarm.co.uk to claim your discount code. If you have already booked a Father Christmas visit no refunds will be provided. Adults will need to pay on the day to upgrade to the Christmas Show.  
• The discount is only valid against bookings for Winter Warmers pass holders. Those that do not hold a pass will require a full priced Father Christmas ticket.  
• During the period of validity, Godstone Farm may limit access to some areas of the farm due to building works. Wherever possible we will minimise disruption to your experience, however for reasons of safety it may be necessary for us to close or re-route pathways or restrict access to certain areas of the farm.  
• The farm reserves the right to close for essential maintenance or for extreme weather. If this occurs, we will endeavour to provide as much notice as possible. In cases of closure for essential maintenance a partial refund or voucher alternative will only be offered if the closed period extends to one week or more. In cases of extreme weather, no alternative will be offered as these circumstances are out of our control.  
• Should government restrictions be introduced that enforce the farm to close a voucher will be issued for the pro-rata value of the time that is missed. Should restrictions allow the farm to operate with a reduced offering then no refund or voucher alternative shall be offered. 
• If you wish to upgrade a farm day entry ticket to a winter pass, please speak to a member of the team. Upgrades will only be on a like-for-like basis, eg an adult farm day entry ticket can only be upgraded to an adult Winter Warmer pass. No further discounts will be given. After school tickets do not qualify for an upgrade to a winter pass.